FAQ

Frequently asked questions

Do you issue Cyber Essentials certificates?

No. Ops Defend is not a Certification Body and does not issue certificates. You engage an NCSC-approved Certification Body separately.

What is the difference between Compliance and the Cyber Essentials Accreditation module?

Compliance is the platform. The Cyber Essentials Accreditation module is the paid preparation module inside it, with questions, evidence, policies, registers, tasks, readiness workflow and prep pack.

What happened to Starter and Programme?

They are retired. The model is now the free shell plus the Cyber Essentials Accreditation module at £299/year.

What is Assist?

Assist is optional human help for a focused preparation cycle, priced at £299/cycle.

Who is it for?

UK organisations, particularly teams of around 10–49 people, that want to prepare steadily for Cyber Essentials.

Where is data hosted?

Application data is hosted on Microsoft Azure UK South. See our Privacy notice.

Will you support other accreditations later?

The platform is designed for it, with Cyber Essentials first. ISO is coming later.

What was CeGrc?

CeGrc was an earlier name / PoC. The product is Compliance.